ERROR A SUPPORTED TABLET WAS NOT FOUND INSTALL

Dell-Jesse L mentioned above asking for a replacement pen.

What I don't get is what significance the pen has on the installation. Installed some generic WACOM drivers that were suggested as solutions when googling 'supported tablet not found' error. User manual states to download the same active control panel software for the mini pen. Bought a Latitude 11 mobile keyboard with the integrated mini active pen. Reinstalled Windows 10 and reinstalled all drivers.

ERROR A SUPPORTED TABLET WAS NOT FOUND INSTALL

Reverted the BIOS to the previous version, tried install - then back to the current version, retried install. OK - while waiting for a reply I've tried a few more things in addition to my list above. The pen actually works - the top button opens windows ink and one of the buttons on the side will erase (although pressing the other side button has no effect). In all cases the installation stops with the ' A supported tablet not found on this system' message. I've tried two versions of the pen control software, one is the Wacom driver: ActivePen_APP_Driver_WIN_A02.exe which is listed on the All products / Electronics & Accessories / Styli /PN556W page:ДЄnd the other is listed on the 5175 specific download page: APP_IO_Driver_W8_W10_A00-SETUP-XYCTY_ZPE.exe

I've tried loading the software with and without the mobile keyboard connected, with the stylus resting on the tablet, with the stylus in bluetooth pairing mode all with no success. Intel(R) Management Engine Components Installer Intel Dynamic Platform and Thermal Framework

I've removed and reloaded all of the 7 available chipset drivers:

Error a supported tablet was not found